Call ID: call_99d359a88ec3afbe8ede02a608e
Spoke for the first 30 seconds and then went quiet, wouldn't respond. On the call history tab, it says
Call Successful: Unsuccessful
Call Status: Ongoing
MattyB
01/16/2026, 10:41 PM
Based on the Twilio log, the call lasted 1 minute 52 sec.
s
Shah - support @ Retell AI
01/17/2026, 1:12 PM
hello
Shah - support @ Retell AI
01/17/2026, 1:18 PM
please share the call log
o
Omar Ashraf | Community Lead
01/17/2026, 6:35 PM
Hello @MattyB , there was an issue occurred in this call , it will show up as error_retell soon , and you will not be charged for it.