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Outbound Call Agent Suddenly Stopped Responding
# ❓・bug-report
m
Call ID: call_99d359a88ec3afbe8ede02a608e Spoke for the first 30 seconds and then went quiet, wouldn't respond. On the call history tab, it says Call Successful: Unsuccessful Call Status: Ongoing
Based on the Twilio log, the call lasted 1 minute 52 sec.
s
hello
please share the call log
o
Hello @MattyB , there was an issue occurred in this call , it will show up as error_retell soon , and you will not be charged for it.