I’m having tons of customers complain about the Ai stating the wrong days for the dates in referencing. Cannot adequately book appointments because it is telling the user the wrong dates
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Shah - support @ Retell AI
01/16/2026, 9:43 PM
What timezone are your customers in?
Shah - support @ Retell AI
01/16/2026, 9:49 PM
Also, please share a screenshot of the prompt where you mentioned the timing.