### Answer When your voice agent transfers to a human staff member, there are a few configuration options that may help control the agent's speaking behavior: ## Warm Transfer Settings For warm transfers, you can configure these relevant settings in the Call Transfer Node: [(1) ]() - **Enable human detection**: When enabled, the agent will check if a human is present after the transfer target answers. The original caller will only be connected once a human is detected. - **Auto-greet**: If enabled, the agent will immediately say "Hello" when the transfer target picks up. This encourages a response, increasing the likelihood of detecting a human. - **Agent detection timeout**: The maximum amount of time the AI agent will wait to determine whether the transfer target is a human. The default timeout is 30 seconds. - **Whisper message (optional) **: A message spoken privately to the transfer target before connecting them to the original caller. - **Three-way message (optional) **: A message spoken to both the transfer target and the original caller once the connection is established. ## Agent Responsiveness Settings You can also adjust these agent-level settings: [(2) ]() - **responsiveness**: Controls how responsive the agent is. Value ranging from [0,1]. Lower value means less responsive agent (wait more, respond slower) . - **interruption_sensitivity**: Controls how sensitive the agent is to user interruptions. Value ranging from [0,1]. Higher value means it's easier for the user to interrupt the agent. If the issue is specifically that the agent keeps talking after being transferred to a human, enabling human detection in your warm transfer configuration should help ensure the agent waits for the human to respond before sp

eaking. [(1) ]()

​ To learn more, see the sources I considered: [[1] Call Transfer Node](https://docs.retellai.com/build/conversation-flow/call-transfer-node) [[2] Create Voice Agent](https://docs.retellai.com/api-references/create-agent) ​

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