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Is it possible to integrate this into a retell ai ...
# ❓・ai-evy-support
t
@AI Evy Is it possible to integrate this into a retell ai chatbot: Customer -"I would like to book a demo" Chatbot - "Certainly, follow this link and fill in all the necessary details [ Insert link ]
a
Thanks for tagging me @Tubussie. I'll look through relevant sources and get back to you shortly.
### Answer --- Yes, this is possible with a Retell AI chatbot. You can configure your agent's prompt to recognize booking intent and respond with a link. [(1) ]() In your agent prompt, you would define a conversation flow where: - When the user expresses intent to book a demo, the agent responds with your booking link [(2) ]() For example, in your prompt you could include guidance like: Intent Recognition: Match the question to a stored intent (e.g., "demo booking inquiry") [(1) ]() Response: The bot delivers a scripted response directing users to your booking page You can also use dynamic variables to personalize the response if needed (e.g.,
{{customer_name}}
) [(3) ]() The conversation flow would look something like: - User: "I would like to book a demo" - Agent: "Certainly! Follow this link and fill in all the necessary details: [Your Booking URL]" [(2) ]() This aligns with how chatbots handle specific call to action responses by prompting the user to take a desired action.
​ To learn more, see the sources I considered: [[1] Chatbot](https://www.retellai.com/glossary/chatbot) [[2] How to Write Voice Bot Scripts That Engage Users | Retell AI](https://www.retellai.com/blog/how-to-write-voice-bot-prompt) [[3] Create Chat](https://docs.retellai.com/api-references/create-chat) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.