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i have a problem with a dashboard
# ❓・ai-evy-support
a
Thanks for tagging me @1111. I'll look through relevant sources and get back to you shortly.
### Answer I can help you troubleshoot your dashboard issue. Based on recent reports, here are common dashboard problems and solutions: If you're unable to login or getting errors: - Try accessing the stable dashboard link: [(1) ]() - Clear your browser cache and try different browsers - Restart your router - If you get "Error initializing dashboard", this may be related to workspace configuration [(2) ]() If you're experiencing Call History API failures: - The API may timeout when querying large date ranges without filters [(3) ]() - Try setting a smaller date range in your query - The indexing may have issues when searching all calls with just an agent_id filter Could you provide more details about the specific issue you're experiencing? For example: - Are you unable to login? - Is the dashboard loading but showing errors? - Are you having issues with specific features like Call History?
​ To learn more, see the sources I considered: [[1] Dashboard Access](https://discord.com/channels/1186424376300679209/1441116554002436269) [[2] Unable to login to dashboard](https://discord.com/channels/1186424376300679209/1451957907880149144) [[3] Call History Dashboard and API failing often](https://discord.com/channels/1186424376300679209/1370191741713514536) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
a
Thanks for the follow-up, @1111. I'll get back to you soon.
### Answer I provided several potential solutions in my previous message. To help you further, could you clarify what specific dashboard problem you're experiencing? For example: - Are you unable to access the dashboard at all? - Is a specific feature not working (Call History, Analytics, etc.) ? - Are you seeing error messages? - Is data not displaying correctly? Once you provide more details about the issue, I can give you more targeted guidance.
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Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
Thanks for the feedback, glad I was helpful.