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How to verify Persona for outbound calls , from co...
# ❓・bug-report
k
Hey guys , i was building a product for a client of mine , and i stumbled upon this little problem : I cannot verify retells outbound calling option thats made with Persona , because my country Kosovo, is not listed on Personas country listings, how do i work around this. Any little help is highly highly appreciated.
s
Hey @Khalid
k
Hello @Shehroze -Support @Retell
s
U can send your documents at support@retellai.com
k
I sent a lot of messages to that email , they didnt even respond to me back !!!
s
Can you send me your email so I can report that to team
k
yes of course
its oltikamberi1@gmail.com
s
Ok I report that issue to team as soon I get a reply I will get back to you
k
Okay , please tag me so i see it asap .
I only need to know how to work around the verification from Kosova.
s
The team will reach out to you as kosova is not on the list of countries with direct persona verification
k
They haven’t contacted me yet ?