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Retellai chatbot with website widget needs phone ...
# ❓・ai-evy-support
a
@AI Evy Retellai chatbot with website widget needs phone number?
a
Thanks for tagging me @Agentral Elkin. I'll look through relevant sources and get back to you shortly.
​ To learn more, see the sources I considered: [[1] Retell Website Widget](https://docs.retellai.com/deploy/chat-widget) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
### Answer No, the Chat Widget does not require a phone number. [(1) ]() The Retell website widget supports two modes: - **Chat Widget**: Text-based conversations using a chat agent — no phone number needed - **Callback Widget**: Phone-based conversations using a voice agent — this one does require a phone number For the Chat Widget, the required attributes are only: -
data-public-key
- Your Retell public key -
data-agent-id
- Your chat agent ID Here's a minimal example for embedding a chat widget without any phone number:
Copy code
html
<script
  id="retell-widget"
  src="<https://dashboard.retellai.com/retell-widget.js%22>
  data-public-key="key_xxxxxxxxxxxxxxxxxxxxx"
  data-agent-id="agent_xxxxxxxxxxxxxxxxxxx"
></script>
The phone number attribute (
data-phone-number
) is only required if you're using the Callback Widget mode (set via
data-widget="callback"
) .