### Answer I don't have specific documentation about a live call barge-in or listen-in feature for human agents monitoring AI agent calls in real-time. What the sources do mention is warm transfer functionality, which allows the AI to hand off a call to a human agent with context preserved. [(1) ]() [(2) ]() For your specific use case (live monitoring/barging into calls) , I'd recommend: Check out these potentially useful sources: - [AI Phone Agent]() - [AI Phone Agents for Contact Centers | Retell AI]() - [Human Agents vs. AI Agents: ROI Comparison | Retell AI]() Would you like me to provide a general answer based on my knowledge, or would you prefer to reach out to Retell AI directly for this specific feature inquiry? You can [Contact Sales]() for detailed product capabilities.

​ To learn more, see the sources I considered: [[1] Human Agents vs. AI Agents: ROI Comparison | Retell AI](https://www.retellai.com/blog/human-agents-vs-ai-agents-how-their-rois-differ) [[2] Unavailable Human Agent](https://discord.com/channels/1186424376300679209/1291140051882741881) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.