### Answer --- 1. Concurrency Limit Scope Concurrency is applied at the organization/account level, not per individual agent. [(1) ]() Each agent within your plan is capable of handling an unlimited number of calls, provided that the total concurrency remains within your designated quota. You can check your current number of concurrent calls in the dashboard. 2. Historical Peak Concurrency I don't have information in the available sources about viewing historical peak concurrency data (daily/monthly peaks) . The API endpoint

GET /get-concurrency

returns

current_concurrency

(the amount of ongoing calls at that moment) , but historical tracking isn't documented. [(2) ]() 3. Pricing The sources don't explicitly state the current per-unit pricing structure for concurrency. One Discord discussion mentioned "$5 per concurrent call" with a response indicating "concurrency rate will be higher than $5," but this doesn't confirm the exact current pricing. [(3) ]() For accurate pricing details, I'd recommend: - Checking the "Billing" page in your dashboard to upgrade your plan [(1) ]() - Contacting [support@retellai.com](support@retellai.com) for specific pricing questions Check out these potentially useful sources: - [Understand concurrency & limits]() - [Get Concurrency API]() - [Contact Sales]()

​ To learn more, see the sources I considered: [[1] Understand concurrency & limits](https://docs.retellai.com/deploy/concurrency) [[2] Get Concurrency](https://docs.retellai.com/api-references/get-concurrency) [[3] 4o & Concurrency Pricing?](https://discord.com/channels/1186424376300679209/1295438388379521084) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.