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can an inbound agent call out to another number wh...
# ❓・ai-evy-support
j
@AI Evy can an inbound agent call out to another number while is in an active call ?
a
Thanks for tagging me @Jake Concha. I'll look through relevant sources and get back to you shortly.
### Answer I don't have specific information in the available sources about whether an inbound agent can initiate an outbound call to another number while already on an active call (e.g., for conferencing or call bridging mid-conversation) . The documentation covers making outbound calls separately and binding agents to phone numbers for inbound vs. outbound handling, but it doesn't explicitly describe initiating a second call during an active inbound session. [(1) ]() For this specific capability, I'd recommend: Check out these potentially useful sources: - [Outbound Calls (Make Calls) ]() - [Contact Sales]() Would you like me to provide a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Outbound Calls (Make Calls)](https://docs.retellai.com/deploy/outbound-call) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.