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I want to red the details of "Call History" from e...
# ❓・ai-evy-support
a
@AI Evy I want to read the details of "Call History" from external systems, can you suggest if you expose these details with some authentication
a
Thanks for tagging me @AINerd. I'll look through relevant sources and get back to you shortly.
### Answer Yes, Retell AI exposes call history details via the List Calls API with authentication. [(1) ]() Authentication: You authenticate using your API key in the
Authorization
header with the format
"Bearer YOUR_API_KEY"
(find your key in the dashboard) . Endpoint Details: The List Calls endpoint allows you to retrieve call data including: -
call_id
,
agent_id
,
call_status
,
call_type
-
start_timestamp
,
end_timestamp
,
duration_ms
-
transcript
and
transcript_object
(with word-level timestamps) -
recording_url
and
recording_multi_channel_url
-
call_analysis
(summary, sentiment, success status) -
call_cost
breakdown -
latency
metrics (e2e, ASR, LLM, TTS) -
disconnection_reason
Filtering: You can filter calls by
agent_id
,
call_status
,
call_type
,
direction
,
user_sentiment
,
call_successful
, and
start_timestamp
ranges. Pagination: Default limit is 50 calls, max 1000 per request. Use
pagination_key
to fetch additional pages. For full API reference: [List Calls]()
​ To learn more, see the sources I considered: [[1] List Calls](https://docs.retellai.com/api-references/list-calls) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.