### Answer --- Retell AI provides webhooks for call events (

call_started

,

call_ended

,

call_analyzed

) , and the `call_ended`/`call_analyzed` webhooks include call data such as transcripts and recording URLs. [(1) ]() However, the available sources don't explicitly specify whether the recording/audio includes the portion of the call after a transfer to a human agent, or if the recording stops when the AI hands off the call. For transferred calls, you can grab the recording URL from the

call_ended

or

call_analyzed

webhook payloads. [(2) ]() To confirm whether the audio covers the full call (including the human agent portion after transfer) , I'd recommend testing a transfer scenario and checking the recording, or reaching out via: - [Contact Sales]() - [Retell AI GitHub]() Would you like a general answer based on typical voice platform behavior?

​ To learn more, see the sources I considered: [[1] Webhook Overview](https://docs.retellai.com/features/webhook-overview) [[2] Discord message from @archdesignconcept_00787 on 2025-01-20](https://discord.com/channels/1186424376300679209/1294891368505937952/1330819156563464234) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.