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<@1145576664366055464> Hi, when sill I receive my approval for SMS permissions that i requested?

Thanks for tagging me <@1293707578773082122>. I'll look through relevant sources and get back to you shortly.

### Answer
 The A2P (Application-to-Person) SMS approval process typically takes around **2-3 weeks** for the entire application, and sometimes longer, as it's a manual review process on the telephony provider side. [(1) ](<https://docs.retellai.com/deploy/enable-sms>)

Retell will notify you via email when the application is approved or rejected (with the reason provided) . 

If your application has been stuck in pending review for over a month, you can reach out to support and they will help escalate.

​
To learn more, see the sources I considered:

[[1] Send & receive SMS](https://docs.retellai.com/deploy/enable-sms)
​

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.

Are you not support? I am telling you I have waited now for over a month with no update.