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Is there a built-in Retell variable for the incomi...
# ❓・ai-evy-support
f
@AI Evy Is there a built-in Retell variable for the incoming caller's phone number?
a
Thanks for tagging me @FullThrottleFu. I'll look through relevant sources and get back to you shortly.
### Answer --- Yes, there are system default dynamic variables for phone calls. For phone calls specifically, the available variables include: [(1) ]() - {{direction}}: inbound or outbound - {{user_number}}: user phone number (inbound: from_number, outbound: to_number) - {{agent_number}}: agent phone number (inbound: to_number, outbound: from_number) So for an inbound call,
{{user_number}}
would give you the incoming caller's phone number.
​ To learn more, see the sources I considered: [[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.