clientele
01/01/2026, 7:43 PMAI Evy
01/01/2026, 7:47 PMAI Evy
01/01/2026, 7:47 PMlimit - Limit the number of calls returned. Default 50, Max 1000. To retrieve more than 1000, use pagination_key to continue fetching the next page.
If you're querying chat/SMS records, a similar pagination pattern may apply. You can use the pagination_key parameter to fetch additional pages beyond the default 50.
I don't have information in the sources about whether this is a recent change or if it has always been this way for SMS-specific endpoints.
Check out these potentially useful sources:
- [Create Outbound SMS]()
- [List Calls]()
- [Send & receive SMS]()
Would you like me to provide a general answer, or would you prefer to reach out to Retell support for specifics on the SMS/chat listing API?AI Evy
01/01/2026, 7:47 PMAI Evy
01/01/2026, 7:48 PMAI Evy
01/01/2026, 7:53 PMlimit query parameter states:
> Limit the number of calls returned. Default 50, Max 1000. To retrieve more than 1000, use pagination_key to continue fetching the next page.
You can find this at: [List Calls]()clientele
01/01/2026, 7:53 PMAI Evy
01/01/2026, 7:53 PMAI Evy
01/01/2026, 7:53 PMAI Evy
01/01/2026, 7:53 PMclientele
01/01/2026, 7:55 PMAI Evy
01/01/2026, 7:55 PMAI Evy
01/01/2026, 7:55 PMGET /list-chat) , the documentation does not specify a limit parameter or pagination options. [(1) ]()
However, the List Chat Agents API does have pagination parameters: [(2) ]()
- limit - Can range between 1 and 1000, with a default of 1000
- pagination_key - Used to continue fetching the next page
The List Chat endpoint (client.chat.list()) returns chat records but the available documentation doesn't explicitly document a limit parameter for this endpoint. [(1) ]()
If you're experiencing a 50-record limit that wasn't there before, this may be a recent change not yet reflected in the documentation I have access to.
Check out these potentially useful sources:
- [List Chat]()
- [List Chat Agents]()
For confirmation on whether this is a recent change to the Chat/SMS listing API, I'd recommend reaching out to Retell support directly:
- Visit [Contact Sales]()
- Visit [)AI Evy
01/01/2026, 7:55 PMAI Evy
01/01/2026, 7:55 PMclientele
01/01/2026, 7:57 PMAI Evy
01/01/2026, 7:57 PMAI Evy
01/01/2026, 7:57 PMGET /list-chat does not show any query parameters for limit or pagination_key. [(1) ]()
The documented response format shows chats returned as an array:
javascript
import Retell from 'retell-sdk';
const client = new Retell({
apiKey: 'YOUR_RETELL_API_KEY',
}) ;
const chatResponses = await client.chat.list() ;
console.log(chatResponses) ;
The response example shows a flat array structure [{ "chat_id": "...", ... }] without any pagination metadata.
However, the documentation I have access to does not explicitly state whether there is a limit or that "all chats" are returned. If you're seeing exactly 50 records returned, there may be an undocumented default limit in place.
For confirmation on the actual behavior and any recent changes, I'd recommend reaching out to Retell support:
- Visit [Contact Sales]()
- Visit [)AI Evy
01/01/2026, 7:57 PMAI Evy
01/01/2026, 7:57 PMclientele
01/01/2026, 8:03 PMAI Evy
01/01/2026, 8:03 PMAI Evy
01/01/2026, 8:03 PMpagination_key and a default limit of ~1000 records [(1) ]() [(2) ]() [(3) ]()
- The Create Chat Completion workflow, which covers creating chats and retrieving chat details [(4) ]()
However, none of these sources contain specific details about the List Chat endpoint's pagination behavior or limits.
If you're being told there's a strict 50-chat limit with no pagination support, this is information I cannot verify or contradict based on my available documentation.
Check out these potentially useful sources:
- [List Chat]()
- [Create Chat Completion]()
- [List Calls]()
For definitive confirmation on Chat API limitations, I'd recommend reaching out to Retell support directly:
- Visit [Contact Sales]()
- Visit [)
Would you like me to provide a general answer based on my knowledge, or would you prefer to wait for official confirmation from Retell?AI Evy
01/01/2026, 8:03 PMAI Evy
01/01/2026, 8:03 PMOmar Ashraf | Community Lead
01/01/2026, 8:07 PMclientele
01/01/2026, 8:17 PMclientele
01/02/2026, 7:48 PM