I am facing an issue with outbound calls using RetellAI.
Inbound calls are working fine, and my Twilio configuration is correct. I can successfully place outbound calls directly using the Twilio REST API (Python), and the calls connect without any issue.
Outbound calls from RetellAI are not connecting. Calls are created (status: registered) but show not_connected with invalid_destination. Duration is 0 and no transcript is generated.
It seems the issue is with SIP-based outbound routing.
Could anyone please check my SIP trunk configuration or switch my outbound calls??