Hi, we had multiple users yesterday report that they started calls but didn't hear the AI agent. It seemed to be intermittent yesterday afternoon. They would start the call via browser, then not hear anything. Here are 2 call IDs:
call_372343b07549cf9e2196de986f8
call_3864630ae778def5cb361acbdfc
Can you let us know if there were any issues with these calls?
o
Omar Ashraf | Community Lead
12/31/2025, 5:58 PM
Hello @Shobhit ,
there was a temporary outage yesterday that might caused this , can you confirm did you have any issues today ?
s
Shobhit
12/31/2025, 5:59 PM
so far no issues today.
I saw that there was a status page update but we didn't get any notifications in Slack. do you know why that may have been?
o
Omar Ashraf | Community Lead
12/31/2025, 6:01 PM
I've told the team about about this issue of status page update and it was fixed , from now on anything happens you will get an email as soon as possible.