I (and others) have subscribed to updates and, as yesterdays outage for example, are not getting notified. The last thing we need is to learn from our clients that agents are down. I've promised automatic status alerts but can not provide them if they're not triggered on Retells side.

Hello @Mike , Yes I saw your request yesterday and i've already informed the team about it , and its already fixed , next time anything happens you will be getting an email as soon as possible.

PERFECT! Thanks soooo much 🙏