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Retell AI

Hey I was having problems with my KYC verification for my outbound calls and I use to have a account that was already verified with my id but I deleted that account and made a new account but now I can’t verify it because I guess it would be considered duplicate. Can someone help?

can you upload all documents to support@retellai.com?

Yes, uploaded all info through jamestovar1219@gmail.com

Hey has anyone from the team had a chance to look at? I’ve been waiting quite some time and need it fixed for this upcoming project

<@698250327287398401> Hi Retell AI Support,

I'm having trouble completing my KYC identity verification through Persona. The verification process is not accepting my identity documents.

Could you please conduct a manual review of my account? I'm happy to provide any additional documentation needed.

<@698250327287398401> I am from Kenya and I have US Number but since I cannot verify for Outbound call since my country is not in the list am requesting assistance on this.