can I check the status of my branded call number v...
# ❓・ai-evy-supportl
Luke @ AutoAppoint
12/29/2025, 10:40 PM@AI Evy can I check the status of my branded call number verification its been more than a month i still didnt get any feedback
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AI Evy
12/29/2025, 10:41 PMThanks for tagging me @Luke @ AutoAppoint. I'll look through relevant sources and get back to you shortly.
AI Evy
12/29/2025, 10:41 PM### Answer
I'm an AI assistant and don't have access to look up specific account details or verification statuses. [(1) ]()
For your branded call verification that's been pending over a month, please contact support@retellai.com with: [(2) ]()
- Your phone number
- Submit date
- Confirmation of completed business profile
- Request for status check in Trust Hub/Twilio
Based on similar cases, the support team has been able to help resolve stuck applications.
You can also share your Workspace ID (found in account settings, bottom left of the dashboard) when contacting support so they can look into your account directly. [(1) ]()
AI Evy
12/29/2025, 10:41 PM
To learn more, see the sources I considered:
[[1] Discord message from @ai.artistonk on 2025-12-15](https://discord.com/channels/1186424376300679209/1294891368505937952/1450007626669621331)
[[2] Branded Call Application stuck for longer than two weeks now](https://discord.com/channels/1186424376300679209/1389702404362076241)
AI Evy
12/29/2025, 10:41 PMFeel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.