@Omar Ashraf | Community Lead @Florian - support @ Retell AI @Chirag - support @ Retell AI It's been 1 business day now, no update from you or the team so far.
I just want to make sure if the department in question is still willing to check and unsuspend our account(org workspace id: org_KMb66qVP7IGj4Bvx)
I've already sent an email from my company's email address(girishjiromar@currency-protection.com) as proof that I really do represent the company i built the agent for aswell as clearly stated the agent's use case both on the agent's prompt and also via email like requested, has been more than two weeks now, no actual help whatsoever so far. Just delays to give hope which prevents us from moving forward.
This is my second time opening a support ticket here on discord as well.
FYI, I've already done the kyc verification!! I'd really appreciate it if our account created with the email girishjiromarbrj@proton.me could be unsuspended/whitelisted/put off hold from your end as soon as possible.
https://cdn.discordapp.com/attachments/1453707889188405288/1453707890081927209/image.png?ex=694e6e79&is=694d1cf9&hm=bced11da32daf5aa6e4c716b8f18c2d5e6cafa5cae9fde62b80ffba408b11b49&