AINerd
12/23/2025, 9:42 PMAI Evy
12/23/2025, 9:42 PMAI Evy
12/23/2025, 9:42 PMAI Evy
12/23/2025, 9:42 PMAI Evy
12/23/2025, 9:42 PMsip:username@domain (e.g., sip:user@retellai.com)
- A dynamic variable that gets substituted at runtime
**Important limitation**: If you're using the "dial to SIP URI" method for custom telephony (where Retell doesn't directly control the telephony) , you will not be able to use Retell's transfer call feature. [(2) ]() In that case, you would need to implement your own transfer logic using a custom function.
For transfers to work properly with SIP URIs, you should use the Elastic SIP Trunking method, which is the recommended approach for custom telephony integration. [(2) ]() [(8) ]()