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how do i get help with KYC
# ❓・ai-evy-support
h
@AI Evy how do i get help with KYC?
a
Thanks for tagging me @halfprice06. I'll look through relevant sources and get back to you shortly.
### Answer To complete KYC verification in Retell: 1. Go to the "Phone Numbers" tab in your dashboard [(1) ]() 2. Click on any of your numbers — you'll see the interface to start the KYC process 3. Look for a "Verify" button in the top right corner of the Phone Numbers tab [(2) ]() If automatic verification doesn't apply to your account, you'll be asked to complete KYC through Persona using your government-issued ID. [(1) ]() Important notes: - Each person can verify only one account — duplicate identities are detected - If your previous account was verified and later deleted, contact support for a manual review - Retell currently supports verification in 83 countries If you don't see the verification button or encounter issues, you can contact support@retellai.com or create a ticket in the bug-report channel. [(4) ]()
​ To learn more, see the sources I considered: [[1] KYC Verification](https://docs.retellai.com/accounts/kyc) [[2] Discord message from @thomas_68221 on 2025-09-10](https://discord.com/channels/1186424376300679209/1186462578310910112/1415306599177912442) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.