theoz
12/22/2025, 7:47 PMAI Evy
12/22/2025, 7:47 PMAI Evy
12/22/2025, 7:48 PMnull. [(1) ]()
The inbound_agent_id and outbound_agent_id fields accept null values:
- Setting inbound_agent_id to null means the number will not accept inbound calls
- Setting outbound_agent_id to null means the number won't be able to initiate outbound calls without an agent ID override
Using the SDK:
javascript
const phoneNumberResponse = await client.phoneNumber.update('+14157774444', {
inbound_agent_id: null,
outbound_agent_id: null,
}) ;
[(2) ]()
This will unbind both inbound and outbound agents from the number. You can also update just one field if you only want to release the inbound or outbound agent binding.AI Evy
12/22/2025, 7:48 PMAI Evy
12/22/2025, 7:48 PM