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Retell AI

Hey team, I need help with my KYC verification. 

I've tried every form of ID and none have worked. I'm not sure why.

I also reached out to support 2 times in 3 days and have not received a response other than message discord.


Here are the details:
• Current account email: uwezola@gmail.com
• Request: manual KYC

Workspace ID: org_Ii85CS2NZzmSfH59

Thanks in advance

Hello <@1216728723093590117> , Can you send your documents on the email and let me know when you do it , and I will send it to the team for manual verification .

<@605090813025976344> I'm not sure what email you wanted me to send to but I sent it to support@retellai.com
https://cdn.discordapp.com/attachments/1452017390694039713/1452699550979592443/Screenshot_2025-12-22_at_10.28.28_AM.png?ex=694ac362&is=694971e2&hm=9e98cbe786d1c7ca14b56386a8e9551e234b782f6e3a5f4304af931bd74c0cae&

<@605090813025976344> I sent it a while back. When can I expect verification?

I've let the team know about it , I will update you when its done or someone on the team will update you.