### Answer For branded call applications stuck in review, the recommended approach is to contact support@retellai.com with the following details: [(1) ]() - Phone number - Submit date - Confirmation of completed business profile - Request status check in Trust Hub/Twilio Note: Some users have reported that the branding may actually be working even when the dashboard still shows "In Review" — this could be a display bug in the Retell dashboard. [(2) ]() One user mentioned their branding showed correctly on incoming calls despite the dashboard status. If your application has been pending for over a month, reaching out to support directly should help expedite a status check or identify any issues with your submission. [(5) ]()

​ To learn more, see the sources I considered: [[1] Branded Call Application stuck for longer than two weeks now](https://discord.com/channels/1186424376300679209/1389702404362076241) [[2] Phone Branding stuck in review (3 weeks)](https://discord.com/channels/1186424376300679209/1358603038511595531) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.