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can retell ai send whole history of the calls and ...
# ❓・ai-evy-support
g
@AI Evy can retell ai send whole history of the calls and details to a different server so the retell only process the data but not actually store it via enterpise plan ?
a
Thanks for tagging me @GM SMOLO. I'll look through relevant sources and get back to you shortly.
### Answer Based on the available sources, I can share some relevant capabilities, but I don't have explicit documentation about an Enterprise plan option to prevent Retell from storing data while only processing it. What the sources do confirm: 1. Webhooks can push real-time call data to external systems—events like
call.started
,
call.ended
, and
call.analyzed
can be sent to your server. [(1) ]() 2. Opt-out of transcripts and recordings storage is available—this feature gives you control over whether Retell stores transcripts and recordings. [(2) ]() 3. LLM WebSocket allows your server to receive live transcripts and call details in real-time during calls, which you could store on your own infrastructure. [(1) ]() For specific Enterprise plan capabilities around data residency, zero-retention processing, or custom data handling agreements, I'd recommend reaching out directly to the Retell team: - Visit [Contact Sales]() - Check the [GitHub]() Would you like a general answer about how such configurations typically work, or more details on the webhook/opt-out features mentioned above?
​ To learn more, see the sources I considered: [[1] LLM WebSocket](https://docs.retellai.com/api-references/llm-websocket) [[2] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.