### Answer Based on the available sources, I don't have specific documentation on how to resume a batch call that stopped due to insufficient funds. However, from a similar case in the community, a user reported batch calls being stuck, and support confirmed that sometimes there's a UI delay in displaying the status, but calls may actually be going through. You can check your call history to verify if calls are being made. [(1) ]() Recommendations: 1. Check Call History - Click on call logs and check the total sessions at the bottom to see if calls are actually being processed after adding your payment method. 2. Monitor Batch Status - In the Batch Call tab, you can view the status (Draft, Planned, Ongoing, or Sent) and metrics including Sent, Picked Up, and Successful calls. [(2) ]() If your batch is truly stuck and not resuming after payment, you may need to: - Create a new batch call with the remaining ~353 numbers - Contact support directly for assistance reactivating the existing batch For further help, you can: - Visit [Contact Sales]() - Check the [GitHub]() Would you like me to provide a general answer on creating a new batch call with the remaining contacts?

​ To learn more, see the sources I considered: [[1] Batch Calls Stuck at "Ongoing" Status](https://discord.com/channels/1186424376300679209/1450001150135894101) [[2] Monitor batch calls](https://docs.retellai.com/deploy/monitor-batch-call) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.