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<@1145576664366055464>  Why here it says that verified phone numbers are $10/month and now I'm receiving a $100 bill?

Thanks for tagging me <@328422117861228546>. I'll look through relevant sources and get back to you shortly.

### Answer
 

The verified phone number pricing recently changed from $100/month to $10/month. [(1) ](<https://discord.com/channels/1186424376300679209/1450537631485137068>)

Based on a similar billing issue reported in the community, a Retell support team member confirmed: "you have a verified phone number which is used to cost a $100/m, recently it changed to $10/m." 

If you were charged $100 instead of the new $10 rate, this may be because your invoice was generated before the pricing change took effect, or there's a billing sync issue.

**To resolve this:**

Share your **Workspace ID** (found in your account settings, bottom left of the dashboard) so the Retell team can look into your specific billing situation. 

You can also reach out to **support@retellai.com** for billing corrections and potential refunds. [(8) ](<https://discord.com/channels/1186424376300679209/1186462578310910112/1375207708021493771>)

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To learn more, see the sources I considered:

[[1] issue with billing, new number charged 5000% more !!](https://discord.com/channels/1186424376300679209/1450537631485137068)
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Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.