how fixed static ip my account
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Anderson Silva
12/18/2025, 5:11 AM@AI Evy how fixed static ip my account?
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AI Evy
12/18/2025, 5:11 AMThanks for tagging me @Anderson Silva. I'll look through relevant sources and get back to you shortly.
AI Evy
12/18/2025, 5:12 AM### Answer
Static IP addresses are now available for U.S. calls with custom telephony. [(1) ]() [(2) ]()
To set up static IP for your account, you'll need to configure it through the custom telephony settings. You can find the documentation and setup instructions here:
[Custom Telephony Documentation]()
Note that this feature is specifically for U.S. calls and is designed for enterprise integrations and custom call routing.
AI Evy
12/18/2025, 5:12 AMFeel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
AI Evy
12/18/2025, 5:12 AM
To learn more, see the sources I considered:
[[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog)
[[2] Agent transfer, MCP Client, Static IP and more](https://www.retellai.com/changelog/agent-transfer-mcp-client)
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Anderson Silva
12/18/2025, 5:32 PMHi everyone, I have a custom number set up on my account... and it's working, but I noticed that at some point the source IP address of the retell service changed, causing the third-party application I use to stop making calls because the IP range initially allocated was no longer the same.
How can I resolve this so that my account's IP address doesn't change range?