The Retell Community is where innovators, call center leaders, and AI enthusiasts come together to share ideas, learn best practices, and explore the future of voice automation. Join to connect with peers, get early access to product updates, and collaborate on building human-like AI voice experiences that transform customer service.

Retell AI

<@1145576664366055464> Is it possible to check Batch Call status with api? I want to be able to see the progression of the batch from a CRM and not the retell UI.

Thanks for tagging me <@139490285901053962>. I'll look through relevant sources and get back to you shortly.

### Answer
 

---

Based on the available documentation, there is currently **no API endpoint** to retrieve batch call status or progression programmatically. [(1) ](<https://discord.com/channels/1186424376300679209/1356946621962911795>)

Right now, batch call monitoring (status, metrics like Sent/Picked Up/Successful, and call details) is only available through the Retell AI dashboard in the Batch Call tab. [(2) ](<https://docs.retellai.com/deploy/monitor-batch-call>)

If you need this functionality for CRM integration, I'd recommend submitting a feature request in the `#📒・feature-requests` channel. [(1) ](<https://discord.com/channels/1186424376300679209/1356946621962911795>)

Check out these potentially useful sources:
- [Monitor batch calls](<https://docs.retellai.com/deploy/monitor-batch-call>)
- [Streamline Calls with Retell AI's Batch Dialer](<https://www.retellai.com/blog/boost-operation-efficiency-with-retell-ais-batch-calling>)

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.

​
To learn more, see the sources I considered:

[[1] Batch Calling Status API](https://discord.com/channels/1186424376300679209/1356946621962911795)
[[2] Monitor batch calls](https://docs.retellai.com/deploy/monitor-batch-call)
​