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<@1145576664366055464> How can I record the call after it's been transfered

Thanks for tagging me <@645918696757395466>. I'll look through relevant sources and get back to you shortly.

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.

### Answer
 

Based on the available sources, recording calls after a transfer to a human (external number) is **not supported by default**. [(1) ](<https://discord.com/channels/1186424376300679209/1343644373165805618>)

There's some nuance here:

- For **cold transfers** to external numbers, the call recording stops once the transfer occurs. 
- For **warm transfers**, there may be potential to enable recording since warm transfers create a new room. 

If you need post-transfer recording enabled for warm transfers, you would need to reach out to Retell AI support to discuss whether this can be configured for your use case. 

Check out these potentially useful sources:
- [Register Phone Call](<https://docs.retellai.com/api-references/register-phone-call>)
- [Get Call](<https://docs.retellai.com/api-references/get-call>)

Would you like me to provide a general answer about call recording approaches, or do you have a specific transfer type (warm vs cold) you're working with?

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To learn more, see the sources I considered:

[[1] Is the call recording working after a call is transfered to human at an external number?](https://discord.com/channels/1186424376300679209/1343644373165805618)
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