### Answer No, that's not typical. If your P90 end-to-end latency exceeds 3 seconds, you should troubleshoot. [(1) ]() End-to-end latency measures the total time from when the user stops speaking until the AI agent begins responding, which includes processing time, network delays, and model inference time. [(2) ]() A few things to check: 1. Geographic distance – International phone calls may introduce additional latency. Consider getting a local phone number in the same region as your users. [(1) ]() 2. Network routing – Even when individual component latencies (ASR, LLM, TTS) look normal, high end-to-end delay can point to network routing or backend congestion. [(3) ]() 3. Check the Status Page – Visit [status.retellai.com]() for any ongoing issues. [(1) ]() 4. LLM response time – Compare against the normal range (500ms–900ms) . If consistently above 900ms, consider using the [fast tier]() or switching LLM providers. If these steps don't resolve it, contact support with your call ID, steps tried, and current latency measurements.

​ To learn more, see the sources I considered: [[1] Troubleshoot high latency](https://docs.retellai.com/reliability/troubleshoot-latency) [[2] Check actual latency](https://docs.retellai.com/reliability/check-actual-latency) [[3] Very high latency](https://discord.com/channels/1186424376300679209/1415389821433675888) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.