Yash
12/17/2025, 3:39 AMAI Evy
12/17/2025, 3:39 AMAI Evy
12/17/2025, 3:39 AMAI Evy
12/17/2025, 3:39 AMAI Evy
12/17/2025, 3:39 AM1. Ask if there is anything else.
wait for user response
2. If yes, proceed with helping. If no, end the call.
wait for user response
2. Switch LLM models — If you're using GPT-4.1, try switching to GPT-4o or GPT-4o-mini, as this behavior has been reported to occur more frequently on GPT-4.1.
3. Adjust responsiveness settings — You can lower the responsiveness value (ranging from 0 to 1) to make the agent wait longer before responding. Lower values mean the agent is less responsive and waits more. [(2) ]()
If the issue persists after trying these approaches, it may be worth reaching out to support with your organization ID for further investigation.AI Evy
12/17/2025, 4:03 AMYash
12/17/2025, 4:03 AMAI Evy
12/17/2025, 4:03 AMgpt-5
- gpt-5-mini
- gpt-5-nano
The verbosity issue mentioned could potentially relate to the agent not pausing appropriately, but there's no direct documentation of the same "not waiting" behavior being reported for GPT-5 models.
If you want to test, GPT-4o remains a solid choice—it's noted to give "the best balance of quality, speed, and cost."
[(8) ]()AI Evy
12/17/2025, 4:03 AMAI Evy
12/17/2025, 4:03 AMYash
12/17/2025, 4:04 AMAI Evy
12/17/2025, 4:04 AMAI Evy
12/17/2025, 4:04 AMAI Evy
12/17/2025, 4:04 AMAI Evy
12/17/2025, 4:04 AM