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can you connect me with live support
# ❓・ai-evy-support
s
@AI Evy can you connect me with live support
a
Thanks for tagging me @SAMUEL PETER. I'll look through relevant sources and get back to you shortly.
message has been deleted
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
### Answer I don't have the ability to connect you directly with live support, but here are some options to reach the Retell AI team: - Visit [Contact Sales]() to get in touch with the team - Check out [Retell AI's GitHub]() for technical resources and community support Would you like me to try to help answer your question here instead?
s
@AI Evy can i use one number for outbound and inbound call
a
Thanks for the follow-up, @SAMUEL PETER. I'll get back to you soon.
### Answer Yes, you can use a single phone number for both outbound and inbound calls. [(1) ]() Each phone number supports two agent bindings: | Setting | Purpose | |---------|---------| | Inbound Agent | Handles incoming calls to this number | | Outbound Agent | Used when making calls from this number | You can configure both agents on the same number, or use different specialized agents for each direction. To set this up via the API:
Copy code
javascript
const phoneNumberResponse = await client.phoneNumber.update('+14157774444', {
  inbound_agent_id: 'oBeDLoLOeuAbiuaMFXRtDOLriTJ5tSxD',
  outbound_agent_id: 'oBeDLoLOeuAbiuaMFXRtDOLriTJ5tSxD',
}) ;
[(2) ]() You can use the same agent ID for both if you want identical behavior, or assign different agents for inbound vs outbound calls. [(1) ]()
​ To learn more, see the sources I considered: [[1] Outbound Calls (Make Calls)](https://docs.retellai.com/deploy/outbound-call) [[2] Update Phone Number](https://docs.retellai.com/api-references/update-phone-number) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.