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Urgent: Issue with Call Creation - Internal Server...
# ❓・bug-report
a
asefdwegdahg
12/16/2025, 3:48 PM
Hello
@Omar Ashraf | Community Lead
, We are receiving an "Internal Server Error" when attempting to create phone calls. This issue is persisting both on the platform dashboard (see screenshot) and via API requests. We have noticed that this error is isolated only to this specific agent: Agent ID: agent_c44380463ed0584f7af163392f Please investigate why this specific agent is failing to initiate calls. Org ID: org_mDsWnQRksZj2fT5J Thank you,
https://cdn.discordapp.com/attachments/1450514992259530904/1450514993522151495/image.png?ex=6942d0db&is=69417f5b&hm=d0d180747fb18f40cb8b069763596417d4a05bd305afb8f844947b7e3cae7904&
o
Omar Ashraf | Community Lead
12/16/2025, 3:49 PM
Hello
@asefdwegdahg
, can you test it again now ?
a
asefdwegdahg
12/16/2025, 3:51 PM
Confirmed. The issue with the agent is resolved and the call went through successfully. Thank you.
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