### Answer --- ### Connecting Azure LLM Yes, you can connect your Azure OpenAI account to Retell AI, but only via a Custom LLM agent using WebSocket. [(1) ]() You would handle the prompts yourself—you cannot use Retell's Conversation Flow UI with Azure today. [(2) ]() There's an example for Azure OpenAI integration in the Node.js demo repo. [(1) ]() ### Pricing with Custom LLM The available sources don't explicitly state whether the $0.07+/min rate applies when using your own Azure LLM. You'd need to confirm pricing details directly with Retell support. ### RAG RAG support was noted as "coming soon" in community discussions, but I don't have documentation on current RAG availability or Azure-specific RAG integration. [(3) ]() ### Make.com with Custom LLM The sources don't contain specific information about using Make.com with a Custom LLM agent. Custom LLM agents communicate via WebSocket, so any external integration would need to work within that architecture. [(1) ]() For definitive answers on pricing and Make.com integration, I'd recommend reaching out via: - [Contact Sales]() - [GitHub]() Would you like a general answer on how custom LLM integrations typically work?

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Integrate LLM](https://docs.retellai.com/integrate-llm/integrate-llm) [[2] Connect Azure LLM to Conversation Flow Agent](https://discord.com/channels/1186424376300679209/1351129324778033163) [[3] Using OpenAI Assistant for custom LLM?](https://discord.com/channels/1186424376300679209/1293688607118200943) ​