I am writing to inform you that my account has bee...
# ❓・ai-evy-supportu
umar baig
12/16/2025, 6:37 AM@AI Evy I am writing to inform you that my account has been blocked due to multiple incorrect login attempts, as I forgot my password.
It is very urgent that my account be recovered as soon as possible, as I have important meetings with clients, the Director, and the Chairman today.
Could you please assist me with the recovery process immediately?
Thank you for your prompt attention to this critical issue.
baigumar4880@gmail.com this is my id
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AI Evy
12/16/2025, 6:37 AMThanks for tagging me @umar baig. I'll look through relevant sources and get back to you shortly.
AI Evy
12/16/2025, 6:37 AM### Answer
To reset your password:
1. Go to the login page [(1) ]()
2. Click the "Don't remember your password?" link
3. Enter your email address and follow the instructions sent to your inbox
If your account is blocked due to multiple failed attempts and the password reset flow isn't working, you'll need to contact Retell AI support directly at support@retellai.com [(2) ]()
Include your email address and explain that your account was locked due to failed login attempts—they can assist with unlocking it on their end.
AI Evy
12/16/2025, 6:37 AM
To learn more, see the sources I considered:
[[1] Account](https://docs.retellai.com/accounts/account)
[[2] Unable to Login for 2 Weeks Now!!](https://discord.com/channels/1186424376300679209/1354347998485680162)
AI Evy
12/16/2025, 6:38 AMFeel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.