Ejaz
12/15/2025, 2:14 PMAI Evy
12/15/2025, 2:14 PMAI Evy
12/15/2025, 2:14 PMsip:sip.retellai.com
- For termination, either whitelist IP addresses or create auth with username/password
2. Move your number to the Elastic SIP Trunk
3. Import the number to Retell
- Supply the termination SIP URI from Step 1
- If using credential auth, provide the username and password
- You can import via the dashboard or programmatically using the [Import Number API]() [(2) ]()
Once imported, your number will appear in your Retell dashboard and work like any Retell-purchased number for inbound and outbound calls. [(1) ]()
Common Issue: If inbound works but outbound doesn't, check that your Termination SIP URI has no spaces and use a localized termination URI near your region. Also verify your credentials are correct (note: username differs from friendly name) .AI Evy
12/15/2025, 2:14 PMAI Evy
12/15/2025, 2:14 PMAI Evy
12/15/2025, 6:32 PM