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Retell AI

<@605090813025976344> 
I sent about 3k outbound batch call, stucked at 2k, looks like the onging status blocks concurrency.

Recent payment successful. Please help
https://cdn.discordapp.com/attachments/1450001150135894101/1450001151788322878/Screenshot_2025-12-14_at_9.45.31_PM.png?ex=6940f24e&is=693fa0ce&hm=7a2c1bb428e83144e3489de4cb321170136a22f8210af899a20e03d4b7a3181c&

agent id: agent_0c9119b61f8b5b8f6ad5d5da33

Hello <@377344606808965130> , I see the calls are going through normally, you can check the call logs , the numbers on the batch call it might take a little bit to update but you can check the total calls on call history

<@605090813025976344> Nope, I see the the batch call stopped
https://cdn.discordapp.com/attachments/1450001150135894101/1450159772966977731/Screenshot_2025-12-15_at_8.16.55_AM.png?ex=69418608&is=69403488&hm=5e033e93e862307e537af791ab66b5ae95cb26cec1315b6c5dfadd19a88fe4ab&

the last call was made 12 hours ago
https://cdn.discordapp.com/attachments/1450001150135894101/1450159980941414562/Screenshot_2025-12-15_at_8.17.48_AM.png?ex=6941863a&is=694034ba&hm=1bff221a1c3a48cd403c6095066c6f0818ee47c65db74143da691cb4473d1afd&

click on call logs and check the total sessions on the bottom .

Can I know what the gap between sent vs total sessions is? What's not sent?

If you checked you will find that recipient is the same number as the total sessions, means no gap.

Hmm, then probably the display error? The sent is smaller than the Recipients/Sessinos.
https://cdn.discordapp.com/attachments/1450001150135894101/1450167644857569311/Screenshot_2025-12-15_at_8.48.03_AM.png?ex=69418d5d&is=69403bdd&hm=9ddd7f6eaf6db5424fcfc1f820261e91a5b4f8c5e990770d3528a457cb50689e&

yes , Its a UI delay , but the calls are  sent , you can see them on the call history.