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Hello, I am integrating Retell AI's call_analyzed ...
# ❓・ai-evy-support
s
@AI Evy Hello, I am integrating Retell AI's call_analyzed webhook event into Make.com (formerly Integromat). The Post-Call Analysis data is successfully extracted on the Retell AI side (e.g., caller_full_name: Angela), but the variables do not appear in the Make.com mapping panel, even after running a clean Webhook determination. Can you please provide the exact, case-sensitive variable path required to manually map the custom field caller_full_name for a Make.com integration? (Example: Is it {{call.call_analysis.caller_full_name}}, or {{call_analysis.custom_analysis_data.caller_full_name}}, etc.?)
a
Thanks for tagging me @Stream Clipper. I'll look through relevant sources and get back to you shortly.
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
### Answer Based on the API response structure, custom post-call analysis fields are stored within the 
call_analysis.custom_analysis_data
object. [(1) ]() The response structure shows:
Copy code
json
"call_analysis": {
  "call_summary": "...",
  "in_voicemail": false,
  "user_sentiment": "Positive",
  "call_successful": true,
  "custom_analysis_data": {}
}
So for your custom field 
caller_full_name
, the path in Make.com would be: 
call_analysis.custom_analysis_data.caller_full_name
 A community member who encountered a similar issue with Make.com found success by following a specific workflow for properly capturing the 
call_analyzed
webhook event. [(2) ]() The key insight shared was that the 
call_analyzed
webhook is only sent after the call ends (not during ongoing calls) , so ensure you're testing with a completed call. If the variables still don't appear in Make.com's mapping panel after a webhook determination, you may need to manually send a sample 
call_analyzed
request using a tool like Postman to properly define the data structure in Make.com.
​ To learn more, see the sources I considered: [[1] Get Call](https://docs.retellai.com/api-references/get-call) [[2] Post Call Analysis Data not able to select in Make.](https://discord.com/channels/1186424376300679209/1425229235567460423) ​
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