Subject: Persona Verification Completed — Outbound Calls Still Locked Hello Retell Support Team, I have completed Persona identity verification for my Retell account, but my dashboard still shows: “Verify your identity to make outbound calls.” Please check why the verification status is not syncing. Here are my details: Account Email: incubersjaipur@gmail.com Phone Number: +1 (205) 740-9656 Provider: Telnyx Persona Verification Status: Approved (Verified successfully today) I completed the full verification flow, received the “Congratulations, you’re done!” confirmation, and the passkey was saved. However, Retell has not updated the verification status, and outbound calling is still disabled. Please sync the Persona verification with my Retell account and enable outbound calls. Thank you, Vijay Chopra