Hello team, I need assistance from a human telephony engineer regarding a UAE SIP trunk integration.
My email request keeps getting answered by the AI assistant, and the technical items are not being processed.
Details:
– I have a UAE SIP trunk using TLS (port 5061) with IP-based authentication.
– Outbound and inbound routing, codecs (G.711u) and channel limits (10/10) are already confirmed by our provider.
– I’ve provided Retell with our termination URI and outbound routing format.
– Our provider is ready to allowlist Retell’s IPs and deliver inbound calls once Retell shares the required inbound SIP URI and IP ranges.
Request:
Can a telephony engineer please review my ticket and provide:
The Retell inbound SIP URI (for inbound INVITEs).
The Retell IP ranges to allowlist.
Confirmation of how to bind this trunk to my specific agent.