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Hello team, I need assistance from a human telepho...
# ask-retell-partners
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Hello team, I need assistance from a human telephony engineer regarding a UAE SIP trunk integration. My email request keeps getting answered by the AI assistant, and the technical items are not being processed. Details: – I have a UAE SIP trunk using TLS (port 5061) with IP-based authentication. – Outbound and inbound routing, codecs (G.711u) and channel limits (10/10) are already confirmed by our provider. – I’ve provided Retell with our termination URI and outbound routing format. – Our provider is ready to allowlist Retell’s IPs and deliver inbound calls once Retell shares the required inbound SIP URI and IP ranges. Request: Can a telephony engineer please review my ticket and provide: The Retell inbound SIP URI (for inbound INVITEs). The Retell IP ranges to allowlist. Confirmation of how to bind this trunk to my specific agent.