I agree, Synology makes the post-setup usage smooth and you can go for years without touching it for maintenance. However, your Plex encode/decode performance entirely depends on how powerful your hardware is, if you stream 4K HDR stuff quite often, then Synology may struggle, whereas a Ryzen APU build (costing same as Synology setup) would give you much better perf with similar idle power draw. Not to mention that it also becomes a full-fledged computer so you can run whatever stuff you want.