<@U2S1MUUQ7>: Bugs can be reported on the Support ...
# puppet
j
@vchepkov: Bugs can be reported on the Support portal: support.perforce.com That's the best way to get things into the queue and prioritized. If you don't have access to the support portal, the core_issues repo that @Nick B linked to could work too.
v
Public doesn't see those, so I doubt it's effective
j
My apologies @vchepkov, are you referring to the Support portal? What is the doubt around the effectiveness? I might have misunderstood the original need.
v
yes, portal access is restricted, so no chances to do "me too"
and perforce is known for not paying attention to "isolated" issues
I have a case opened 5 months ago in "On development", for example
j
So the core_issues repo is where you can get other folks to see your issue and pipe up with a "me too". The most effective way to get something fixed, though, is to have it through the support portal. The "me too" need on the support portal is handled by the support team where individual customer requests for the same need get grouped together so that an issue can have its priority raised since it is no longer an isolated issue, as you mentioned. I'm sorry your case is still On development. Have you been able to get an update from the team on progress there?
v
The last one was "I will keep you updated once I hear back". So, I am waiting