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# orm-help
  • t

    Teri

    07/11/2018, 3:10 AM
    @tsdexter would you mind elaborating on why the prisma migration is a big feat? we're heavily considering that given some issues
  • c

    chameleon

    07/11/2018, 3:10 AM
    @tsdexter How have you found the support, being on the pay tier? Myself, I needed quite a bit of handholding when I started a year ago and they were great. Once I got going, I've been happily developing for a year with no problems. I had a question 4 weeks ago which has gone unanswered. Now this and it seems that the support is way worse than it was before. For free tier, I'm fine with it. But I would expect better with paid tier.
  • j

    jetpackjarrett

    07/11/2018, 3:11 AM
    are there any guides on self hosting out there?
  • t

    tsdexter

    07/11/2018, 3:15 AM
    mostly cause our schema is ~1100 lines, 25 custom resolvers, a stripe integration… we have to write everything for the prisma app layer, rebuuld permissions back in and then update every front end API query to the new format (no ‘all’, ie:
    allItems
    ->
    items
    ,
    filter
    to
    where
    and unique types to the
    where
    clause too… this isn’t so bad with find/going thrpugh one file at a time, but it’s a nuisance for sure… we’re also trying to switch out all the creates for upserts at the same time and rewriting any logic we hand coded for batch queries into proper prisma batches like deleteMany, updateMany
  • t

    tsdexter

    07/11/2018, 3:17 AM
    we’re on grandfathered paid plans… support I think is still 24 hour email… im sure on the paid prisma plans it’s better, i think 9-5 email/phone is quoted in the higher plans…
  • t

    tsdexter

    07/11/2018, 3:18 AM
    also depends if you mean handholding or only for real issues… i agree handholding was better 1 year ago, but I mostly relied on the forums/github
  • t

    tsdexter

    07/11/2018, 3:19 AM
    re: prisma migrate… once that is all built and working.. then I still have to figure out how the clusterfuck of hosting works… 2 servers? 1 sql, 1 node server, plus also a prisma account? or what? it’s confusing to say the least… oh and then I need cloud functions for server side subscriptions to
  • t

    tsdexter

    07/11/2018, 3:20 AM
    we’ll probably do a write up afterwards
  • t

    Teri

    07/11/2018, 3:21 AM
    damn, yeah sounds tedious. thx for all the info @tsdexter. would love that writeup if you get to it
  • c

    chameleon

    07/11/2018, 3:21 AM
    @tsdexter lol, it was a real issue for me but since it isn't in production, probably not a real issue in the grand scheme of things.
    😂 1
  • c

    chameleon

    07/11/2018, 3:25 AM
    @tsdexter are you hosting anything yourself or serverless?
  • j

    justSlone

    07/11/2018, 3:27 AM
    hey, are others seeing 504 errors on their endpoints?
    n
    • 2
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  • j

    justSlone

    07/11/2018, 3:27 AM
    i'm seeing this on my endpoints and from the graph.cool playground
  • j

    justSlone

    07/11/2018, 3:28 AM
    @tsdexter i seem to be hitting the 504 as well
  • t

    twelvearrays

    07/11/2018, 3:29 AM
    @justSlone My endpoints aren’t returning either
    n
    • 2
    • 2
  • j

    justSlone

    07/11/2018, 3:30 AM
    in my app i get TypeError: failed to fetch, via postman i get a cloudfront HTML doc that basically says "CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection."
  • j

    justSlone

    07/11/2018, 3:30 AM
    https://status.graph.cool seems to think everything is fine 😞
  • t

    twelvearrays

    07/11/2018, 3:31 AM
    I am getting TypeError: Failed to fetch even in the console of graph.cool
  • j

    justSlone

    07/11/2018, 3:31 AM
    yep me too 😞
  • t

    twelvearrays

    07/11/2018, 3:31 AM
    There is definitely something wrong but status hasn’t been updated to reflect
  • t

    twelvearrays

    07/11/2018, 3:32 AM
    My app won’t load for my users! 😞
  • j

    justSlone

    07/11/2018, 3:32 AM
    yep me too
  • t

    tsdexter

    07/11/2018, 3:32 AM
    status.graph.cool is hardly accurate.. never has been.. not updated until a person at the office becomes aware, it’s not automated
  • j

    justSlone

    07/11/2018, 3:32 AM
    graph.cool was sooo flawless for 6 months, but now i'm down with no way to fix it.
  • t

    tsdexter

    07/11/2018, 3:33 AM
    the berlin office should have people starting work in 2-3 hours
  • t

    tsdexter

    07/11/2018, 3:35 AM
    @chameleon im hosting a react/node app in google app engine that talks to graphcool… once prisma migrate is done, I will likely host the DB in google cloud sql, the app layer on app engine and the subscriptions with google cloud functions… I also am rebuilding the graphcool file storage api with google cloud storage and cloud functions
  • j

    justSlone

    07/11/2018, 3:35 AM
    is it down for paying users too? I can only complain so much, i'm on free plan.
  • c

    chameleon

    07/11/2018, 3:35 AM
    I didn't know about status.graph.cool The fact that it shows everything up crazy.
  • t

    tsdexter

    07/11/2018, 3:35 AM
    it is down accross the board, all my paid and free accounts in EU and US
  • j

    justSlone

    07/11/2018, 3:36 AM
    even if status.graph.cool was automated, this is a tricky error to auto-detect. Gateway error could mean their servers aren't even seeing the requests to know they are failing. (tho an external network heartbeat would easily find this).
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