Seems like a Permit outage? Having trouble logging...
# permit-saasj
Jon Erdman
11/20/2025, 4:02 PMSeems like a Permit outage? Having trouble logging in and all of my API calls are failing.
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Ask Inkeep
11/20/2025, 4:02 PMHi @Jon Erdman, I'm an AI assistant for Permit.io. I'll analyze available sources and get back to you shortly.
Ask Inkeep
11/20/2025, 4:02 PMI don't have information about current service status in the available sources. For immediate assistance with login issues and API failures, please contact support at Email .
To help our engineers investigate your API call failures, could you please provide:
1. Which Workspace / Project / Env you are using
2. What calls you're performing (as SDK code or CURL)
3. Which PDP version you're running
4. Any relevant logs from your PDP
This information will help diagnose the issue you're experiencing.
Ask Inkeep
11/20/2025, 4:02 PMFeel free to tag me with additional questions. I also appreciate feedback, it helps me improve. 👍 button 👎 button
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Or Weis
11/20/2025, 4:03 PMInvestigating
Or Weis
11/20/2025, 4:10 PMthis seems to be some configuration issue on our cloud side.
We’re investigating
Should be resolved quickly
j
Jon Erdman
11/20/2025, 4:11 PMthank you
o
Or Weis
11/20/2025, 4:11 PMShould be back to normal operation now (try a refresh)
j
Jon Erdman
11/20/2025, 4:14 PMYup, working again. Thanks.
k
Keith Hickman
11/20/2025, 4:17 PMI was getting a 429 error, but it seems to have resolved now.
o
Or Weis
11/20/2025, 4:20 PMThe issue was in the WAF configuration - a revert has fixed it.
Apologies for the inconvenience here.
And thanks for being on top of it