Hi team, I tried to create a Group in the PermitI...
# permit-saas
s
Hi team, I tried to create a Group in the PermitIO web UI, but it didn’t show up after creation—even though I saw the message “Group created successfully.” Do you know what might be happening here?
a
Hi @Seiichi Arai, I'm an AI assistant for Permit.io. I'll analyze available sources and get back to you shortly.
Based on the Groups UI documentation, groups are accessed through ​*User Management*​ in your Permit dashboard by selecting the ​*Groups*​ tab (1) . The Groups view displays all your existing groups with their Group Instance Key, Group Tenant, and Resource Type . When creating a new group, the required fields include a Group Instance Key (unique identifier) and Tenant selection . The Resource Type Key is optional . Since you're experiencing an issue where the group isn't showing up after successful creation, this could be a bug. To help our engineers investigate, could you please provide: 1. Which Workspace / Project / Env you are using 2. What calls you are performing (as SDK code or CURL) if you're also using the API 3. Which PDP version you are running 4. Any relevant logs from your PDP Also, please verify: • Are you checking the Groups tab in the correct tenant where you created the group? • Did you select a specific Resource Type when creating the group? • Can you try refreshing the page or logging out and back in to see if the group appears?
To learn more, see the sources I considered: [[1] Managing Groups via UI](https://docs.permit.io/api/rebac/groups-ui)
s
Screenshot from 2025-11-20 11-29-15.png,Screenshot from 2025-11-20 11-28-58.png,Screenshot from 2025-11-20 11-28-39.png
a
Hey @Seiichi Arai, Thanks for reaching out and flagging this! looking at your message and trying to reproduce it myself, will circle back to you soon
👍 1
Hey @Seiichi Arai, found the issue. You can’t give group names that contain a space. Try creating one without a space and it should work. We’ll release a hotfix soon that will show a warning or indicate that such group names aren’t allowed. Thanks again for flagging this up!
s
Without white spaces, it works. Thnaks!
💜 1