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# papercupss
Slackbot
08/23/2021, 4:42 PMThis message was deleted.
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alex
08/23/2021, 4:44 PM
hey isaac! did you follow all of these instructions for the setup? https://docs.papercups.io/slack
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Isaac Tshiteta
08/23/2021, 4:46 PMYes I did. Twice.
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alex
08/23/2021, 4:48 PM
are you using heroku or something else? or testing locally?
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Isaac Tshiteta
08/23/2021, 4:49 PMI’m using heroku
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alex
08/23/2021, 4:50 PM
can you check your logs (e.g.
heroku logs --tail/api/slack/webhooki
Isaac Tshiteta
08/23/2021, 5:40 PMI don’t think it’s hitting it at all
Isaac Tshiteta
08/23/2021, 5:41 PM Copy code
17:40:15.385 [info] GET <https://slack.com/api/conversations.history> -> 200 (111.911 ms)
2021-08-23T17:40:15.390595+00:00 app[web.1]: 17:40:15.389 [info] POST <https://slack.com/api/chat.postMessage> -> 200 (120.843 ms)
2021-08-23T17:40:15.491147+00:00 app[web.1]: 17:40:15.490 [info] POST <https://slack.com/api/chat.update> -> 200 (105.325 ms)Isaac Tshiteta
08/23/2021, 5:41 PMBut when I respond, from slack it doesn’t even make the call to the api
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alex
08/23/2021, 6:10 PM
hmm interesting, do you have time to hop on a call today to share your screen and we can walk through it to try to help you out?
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Isaac Tshiteta
08/23/2021, 6:38 PMYeah, I can do that in about 60 minutes from now?
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