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# papercups
s
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e
Hey!
So, the customer metadata is being set correctly, and has a externalId?
I'd need a minumum reproducible example
Just to check, if you set everything static on the widget does it still appear as anonymous?
a
Yep... It's weird because If I send fixed values it works fine, but if I try to set them like I showed you in my code it doesn't work
The data is there because if I print the values, they are fine
e
That's so strange...
it may be the case the widget needs rebuilding if it is waiting for data, although I seem to remember that's not the case, correct?
a
No. The data is fetched on initState, so future build executions aren't going to affect that data